Speaking of the ugly public. My boss told today about his 19 year old daughter who is a waitress at a restaurant in Provo (Little Italy, down by the Provo City Center Temple). He told us that one couple came in with another 'foreign' couple to eat prior to going to the temple. As the evening went on, the two women got angrier and angrier at the service. The daughter kept trying to help them enjoy their dinner, but the more she tried, the angrier they got. Finally she came up to see if she could help, and the foreigner put a bunch of food in her mouth and.... gasp... spit it out all over her. All over her face, her hair the front of her clothes. She was so agast, she didn't know what to say, but to make it back into the bathroom to clean up. The manager got word and went out to talk to the table. They got in a shouting match. As the couples got up to leave (and not pay) his daughter was standing by the cashier and said, "I'm sorry, I hope you enjoy the temple." And the woman (not the foreigner) said, "We can't now, because of you!" Can you believe it. I would be so crushed. But then a half hour later, an old curmudgeon of a patron came in with a chip on his shoulder. She tried to take care of him, but half way through the meal he took ahold of the plate, held it out, and dropped it on the floor so it splattered and shattered all over the tile floor. She ran to get bussers to come help clean it up, and the manager came out and another shouting match ensured. 2 other customers just got up and left the restaurant without paying. I couldn't believe it. The nice end of the story was that one of BYU's basketball players was on a doubledate and saw both incidents and called over the manager to tell him what a great waitress she had been. Another person called over the manager and gave him $100 and asked him to split it with the wiatresses who had been criticized and abused. So there are still good people. But I've got to say, I wonder about the future of civility.
On Mon, Feb 29, 2016 at 8:23 PM Nick Bassett <nick.w.bassett@gmail.com> wrote:
What a great letter mom, and thanks again for dinner! One of these Sunday's we might be able to actually stick around for a bit rather than rush out the door.
As for angry patients, we are moving to a world where physician compensation is based on how patients rate them. There are a hundred reasons why doctors don't like it, but probably a longer list of why it's an important thing to consider. Anyway, some people are just grumpy, and like grandma winder would always remind us...maybe they just aren't having a great day.
We love love love all of your new furniture! That beautiful book shelf as we walk in is awesome complimented by your gorgeous table. Again, one of these days when we have a minute over there, I'll take down the measurements and see what we can wrangle.
Sure love you!
Nick
Sent from my iPhone
> On Feb 29, 2016, at 7:44 AM, Kristi Bassett <kristi.bassett@gmail.com> wrote:
>
> Way fun letter!
>
> I remember in college that Stef Stott and I had basically the exact same job - reception, office and aide duties. Mine was at a physical therapy office and hers in a heart clinic. I LOVED my job! I loved the people and the experience was fantastic. Stef thought it was the most miserable job on the planet. We talked a lot about it and realized the only real difference was the attitude of our patients- all of hers were old and grumpy and having serious health issues. I had a lot of old patients too, but their situation wasn't nearly as dire. I also had a lot of athletes and just random people. Anyway, I know that the attitude of patients makes a huge difference and I'm sorry she was upset at you. I can guarantee it was more a reflection of what is going on in her life than anything that happened at therapy that day.
>
> I still remember our grouchiest patient- George Proctor. He was ancient and hadn't walked in years. He was so grumpy as he came in week after week, but I still remember the day he took his first step in years. We all gathered around and watched, t was such a miracle and we were all so darn proud of that ornery old man. Ha!
>
> Anyway, fun to catch up on your week. I keep waiting for a letter from max to fill us in on his life, but I'm glad I get glimpses of it from you!
>
> Love,
> Kris
>
>> On Feb 29, 2016, at 12:11 AM, Wendy Bassett <wendy.bassett@gmail.com> wrote:
>>
>> Dear Family,
>>
>> I wanted to write a quick one before I head to bed this Sunday night. We just said goodbye to Max and Ashley and Rosey who stayed after the family dinner to play games. Ashley killed us in her first time playing Yatzee. She got two Yatzees!
>>
>> I sure enjoyed my Sabbath. After our block meetings I headed down to Provo to hear Max speak in his stake conference. He also sang in the stake choir which was made up primarily of his ward and was conducted by his bishop's wife. The music was amazing and inspiring, as well as Max's 5-minute talk (and he kept it to 5 minutes). He brought a beautiful Spirit into the meeting. And nice Ashley saved me a place close to the front where I had a perfect view of Max. I loved every minute! After the conference I got to meet Max's bishop and wife and they both went on and on about what a wonderful guy Max is, how he is certainly "going places" and how he accepts every assignment with a cheerful heart. A mother's payday!
>>
>> We had a family dinner with all 11 of us around the table. We missed Warner who had to work, and Blaine and Kristi's gang. Poor little Ned doesn't get a nap on Sunday and had a meltdown at the dinner table which prompted us later to put on home videos of Rosey at that age. Ashley was a good sport to watch (did she have a choice?). It was the famous one where Rosey bursts into tears and says "everyone laughed, even Blaine!" So fun. Then Ashley asked to watch Janey and Warner's wedding video and that brought back great memories, too.
>>
>> A couple of highlights for the week:
>>
>> -I went out to lunch with Janalee Wynn and laughed and laughed. We use to visit all the time and I just had not talked to her forever. I loved it.
>>
>> -Made a "Have A Good Trip" box of homemade Oreos and snickerdoodle cookies for the Yorgs. They left Friday for their big San Diego Trip with their kids and grandkids.
>>
>> -Got my hair cut from Gwen Yorgason.
>>
>> -Had a patient get really mad at me at work. Flora is her name. So happy to hear she was heading out of town and I won't be seeing her this week. She's a moody one.
>>
>> -Took a big load of stuff to DI. That felt good.
>>
>> -Got a visit from my blind guy, as in the guy who is fixing my blinds! He is going to replace the three in the dining area. The headrails won't match the rest of the room since they don't make those head rails anymore. But at this point I just want to take my sheet down. I just hope the replacement happens fast. He is also going to replace two of my outside front window screens because, in his words, I have been so "kind and gracious" with this whole process.
>>
>> -Since we didn't get any "nibbles" on the entertainment system posted on KSL classifieds, we decided to keep it. We will throw the top mantle portion away, put the table in Rosey's room and put the two bookcases in dad's office (replacing the bookcases in there.) we appreciate everyone's help in carrying stuff downstairs and out in the garage. Thanks strong family!
>>
>> I am oh so tired. Sure love all of you.
>>
>> Love,
>> Mom
>>
>> Sent from my iPad
>>
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